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	<title>Comments on: The Illusion of Smart</title>
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	<link>http://www.blackrimglasses.com/2009/11/29/the-illusion-of-smart/</link>
	<description>Music + Technology + Random Nonsense from the Music Industry by Ethan Kaplan, VP Product, Live Nation</description>
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		<title>By: sitepig</title>
		<link>http://www.blackrimglasses.com/2009/11/29/the-illusion-of-smart/comment-page-1/#comment-193278</link>
		<dc:creator>sitepig</dc:creator>
		<pubDate>Fri, 04 Dec 2009 02:10:10 +0000</pubDate>
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		<content:encoded><![CDATA[<p>???????PR3-PR5??????????????????????????Q2?523</p>
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		<title>By: mr</title>
		<link>http://www.blackrimglasses.com/2009/11/29/the-illusion-of-smart/comment-page-1/#comment-193277</link>
		<dc:creator>mr</dc:creator>
		<pubDate>Wed, 02 Dec 2009 13:26:02 +0000</pubDate>
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		<description>why no love for blackberry?</description>
		<content:encoded><![CDATA[<p>why no love for blackberry?</p>
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		<title>By: Ramin</title>
		<link>http://www.blackrimglasses.com/2009/11/29/the-illusion-of-smart/comment-page-1/#comment-193271</link>
		<dc:creator>Ramin</dc:creator>
		<pubDate>Mon, 30 Nov 2009 04:59:27 +0000</pubDate>
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		<description>Nice work linking UI to Thomas and Johnston. Haven&#039;t seen anyone make that connection before.

My take on it is that it also has to do with narrative storytelling -- roughly analogous  to the workflow and how people discover their way through the UI.

Storytelling is a major part of a software&#039;s appeal. The iPhone sticks to well-known tropes. Both Android and WebOS throw in the kitchen-sink for plot-line -- and it shows.

This is what Apple&#039;s good at. Your typical Mac doesn&#039;t have a lot of extra buttons and labels on the front (each button represents a potential &quot;subplot&quot; in the narrative.) The result is that the user quickly feels comfortable with the iPhone. There&#039;s comfort in knowing that pushing that Home button will always take you back to a known place. 

With Android and WebOS there&#039;s a lot of stumbling around and an undertone of uncertainty, like you never know what something will do if you tap, swipe, or push a button at any given point.

That certainty/uncertainty issue, I would wager, has a lot to do with a user&#039;s ongoing sense of ease and satisfaction with a device. 

Good animation is important, but so is a good story.</description>
		<content:encoded><![CDATA[<p>Nice work linking UI to Thomas and Johnston. Haven&#8217;t seen anyone make that connection before.</p>
<p>My take on it is that it also has to do with narrative storytelling &#8212; roughly analogous  to the workflow and how people discover their way through the UI.</p>
<p>Storytelling is a major part of a software&#8217;s appeal. The iPhone sticks to well-known tropes. Both Android and WebOS throw in the kitchen-sink for plot-line &#8212; and it shows.</p>
<p>This is what Apple&#8217;s good at. Your typical Mac doesn&#8217;t have a lot of extra buttons and labels on the front (each button represents a potential &#8220;subplot&#8221; in the narrative.) The result is that the user quickly feels comfortable with the iPhone. There&#8217;s comfort in knowing that pushing that Home button will always take you back to a known place. </p>
<p>With Android and WebOS there&#8217;s a lot of stumbling around and an undertone of uncertainty, like you never know what something will do if you tap, swipe, or push a button at any given point.</p>
<p>That certainty/uncertainty issue, I would wager, has a lot to do with a user&#8217;s ongoing sense of ease and satisfaction with a device. </p>
<p>Good animation is important, but so is a good story.</p>
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